Leadership Training - Sussex, Kent & Surrey


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 On top of the mountainEssential Leadership Management Skills Development

  • A foundation workshop for people wishing to move into or are new to a management role
  • The workshop will enable delegates to create their own "Management toolbox" full of "task" and "people skills" to ensure they have the confidence and ability to effectively manage themselves and others.

Leadership & Management Professional Development

  • A modular programme which develops existing managers into their role and supports their continuing professional development.
  • The programme content is compatiable with and can be applied by individuals to demonstrate  evidence of learning  for the registered managers award and NVQ management awards levels 4 & 5.
  • The modules build upon existing skills and knowledge, providing a comprehensive framework to support future professional practice.  

Modular leadership & management programmes can be created ‘bespoke’ to meet individual organisational requirements or ‘pick & mix’ from current ‘off the shelf’ pre developed modules.

Collaborative Communication Skills


  • Communication styles
  • Practical communication strategies
  • Understanding the impact of body language
  • Developing rapport
  • Build relationships built on trust and respect
  • Creative questioning techniques
  • Active listening
  • Communication models for difficult situations.

Time Management


  • Managing yours and others time through a structured approach
  • Prioritising, planning and scheduling
  • Analysing your current approach
  • Creating a time management model for the future
  • Personal benefits of effective time management.

Success Through Team Development


  • Components of effective teamwork
  • Building team confidence and competence
  • Develop individual and team capabilities
  • Manage disaffected team members back into a productive team role
  • Support team members to value their differences as creativity not blocks
  • Create a ‘whole team’ environment to lead to team synergy.



  • Understand the purpose of supervision and appraisal and its relationship with appropriate professional practice
  • Develop a supervision process which promotes individual empowerment, competence, responsibility and accountability
  • Understand the importance of effective communication within a supervision relationship
  • Develop the key skills required to deliver effective supervision and appraisals.
  • Develop a model which supports, trains, develop and maximises individual potential
  • Understand how to implement supervision as a management tool to assist in meeting the organisations objectives, and Managing staff performance to agreed standards.

Coaching as a Development Tool


  • Develop coaching skills and techniques to become an effective coach
  • Build a learning and development culture
  • Implement a coaching model to unlock individual potential and maximise performance
  • Create a framework for effective learning “on the job”
  • Capitalise on existing workforce skills to develop people where required
  • Understand both learning and coaching styles to support an effective coaching culture
  • Develop an environment that is supportive and motivational and encourages personal development.



  • Understand the principle components
  • Determine the blocks to effective delegation
  • Analyse current delegation skills and competence level
  • Determine appropriate tasks to delegate
  • TimeDevelop a delegation structure
  • Create a job delegation plan
  • Understand the importance of monitoring and review

Strategic Planning


  • Steps of strategic planning
  • Components of a strategic plan
  • Identify the organisational care competencies
  • Understanding the impact of ‘Micro and Macro’ Management
  • Evaluate available resources
  • Use models to identify strategic planning options
  • Formulate the plan
  • Implementing, monitoring and controlling key outcomes.

Performance Management


  • Role of performance manager
  • Develop skills to maximise performance
  • Align performance outcomes with organisational business objectives
  • Develop a ‘partnership working’ culture with employees
  • Develop a framework for building performance
  • Create a ‘poor performance’ framework to manage the performance of poor performers.
  • Develop a ‘continuous improvement’ monitoring framework


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SCSTS is led by Taurie Linstead, an experienced and skilled management consultant with more than a decade of experience working for major businesses Read More>> Social Care and Support Training Solutions (SCSTS) provides a complete range of consultancy and management support solutions for public and private sector Read More>>
  • Social Housing
  • Registered Care
  • Training and Strategic Solutions
  • Leadership and Management Development


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