Training Workshops for the Care Industry


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The content for all workshops covers the practice and evidence required to comply with the appropriate CSCI standard for elderly care, learning disability and adult services

Protection of Vulnerable AdultsBusimp2


  • What is Adult Abuse
  • Vulnerable Adult Definitions
  • Areas of Abuse
  • Who abuses
  • Causes of abuse
  • Sign and symptoms of abuse
  • Recognising the indicators of Abuse
  • Developing an abuse aware culture
  • Meeting legislation requirements
  • Recognising abusive behaviour
  • Responding to signs of Abuse


Professional Boundaries

The Managers role

  • Understanding their role and responsibility in implementing a Professional Boundaries framework
  • Ensure practice complies with and adheres to CSCI standards
  • Induct, train and supervise staff within a clear Professional Boundaries framework of behaviours
  • Recognise and deal with breaches of boundaries in an appropriate manner


The Front line staff

  • Understand their role in developing and promoting Professional Boundaries within the staff team and organisation
  • Define Professional Boundaries and determine appropriate service user interaction
  • Understand appropriate self disclosure and confidentiality issues
  • Understand the line between breaches of Professional Boundaries and the abuse of resident’s rights.


Person Centred Care Planning


  • Understand the relationship between person centred planning and the rights and dignity of service users
  • Integrate the principles of care with the approaches to person centred practice
  • Develop the key communication skills to enhance person centred practice
  • Develop a person centred care plan model
  • Integrate risk assessment  to minimise potential harm and support personal choice
  • Understand how to empower service users to access their choices and work with them in partnership to achieve a person centred care delivery.

Effective Communication


  • Understand the importance of clear written communication
  • How to effectively pass on information to colleagues to ensure consistency in care
  • Understand CSCI requirements in relation to the content of care plans
  • Understand the role of the key worker and the responsibility of all staff to keep care plans up to date
  • Develop the skills and knowledge to communicate effectively in all areas of your role as a care worker

Managing Death, Dying and Bereavement


  • Understand how the death of a service user can impact on people both practically and emotionally
  • Stages of dying
  • How to prepare people for death and the feeling of bereavement
  • Look at methods of support for staff and service users
  • Managing the formalities and notifications
  • Develop copying strategies for dealing with the death of service user

Managing and Understanding Challenging Behaviour


  • What is challenging behaviour
  • Types of potential violence and aggression
  • Buasinm3Causes and reasons for challenging behaviour
  • Risk assessment
  • Managing the environment
  • Preventing incidents
  • Behaviour of care workers
  • Appropriate methods for managing challenging behaviour
  • Actions after an incident


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SCSTS is led by Taurie Linstead, an experienced and skilled management consultant with more than a decade of experience working for major businesses Read More>> Social Care and Support Training Solutions (SCSTS) provides a complete range of consultancy and management support solutions for public and private sector Read More>>
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