REGISTERED CARE TRAINING WORKSHOPS

The content for all workshops covers the practice and evidence required to comply with the appropriate CSCI standard for elderly care, learning disability and adult services

Protection of Vulnerable Adults

Content:

• What is Adult Abuse
• Vulnerable Adult Definitions
• Areas of Abuse
• Who abuses
• Causes of abuse
• Sign and symptoms of abuse
• Recognising the indicators of Abuse
• Developing an abuse aware culture
• Meeting legislation requirements
• Recognising abusive behaviour
• Responding to signs of Abuse

Professional Boundaries

Content:
The Managers role

• Understanding their role and responsibility in implementing a Professional Boundaries framework
• Ensure practice complies with and adheres to CSCI standards
• Induct, train and supervise staff within a clear Professional Boundaries framework of behaviours
• Recognise and deal with breaches of boundaries in an appropriate manner

The Front line staff

• Understand their role in developing and promoting Professional Boundaries within the staff team and organisation
• Define Professional Boundaries and determine appropriate service user interaction
• Understand appropriate self disclosure and confidentiality issues
• Understand the line between breaches of Professional Boundaries and the abuse of resident’s rights.

Person Centred Care Planning

Content:

• Understand the relationship between person centred planning and the rights and dignity of service users
• Integrate the principles of care with the approaches to person centred practice
• Develop the key communication skills to enhance person centred practice
• Develop a person centred care plan model
• Integrate risk assessment  to minimise potential harm and support personal choice
• Understand how to empower service users to access their choices and work with them in partnership to achieve a person centred care delivery.

Effective Communication

Content:

• Understand the importance of clear written communication
• How to effectively pass on information to colleagues to ensure consistency in care
• Understand CSCI requirements in relation to the content of care plans
• Understand the role of the key worker and the responsibility of all staff to keep care plans up to date
• Develop the skills and knowledge to communicate effectively in all areas of your role as a care worker

Managing Death, Dying and Bereavement

Content:

• Understand how the death of a service user can impact on people both practically and emotionally
• Stages of dying
• How to prepare people for death and the feeling of bereavement
• Look at methods of support for staff and service users
• Managing the formalities and notifications
• Develop copying strategies for dealing with the death of service user

Managing and Understanding Challenging Behaviour

Content:

• What is challenging behaviour
• Types of potential violence and aggression
• Causes and reasons for challenging behaviour
• Risk assessment
• Managing the environment
• Preventing incidents
• Behaviour of care workers
• Appropriate methods for managing challenging behaviour
• Actions after an incident